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Sorry to hear that so many people have had lousy experiences with their Generac. We haven't. Bought in 1999 because of Y2K scare. Have used on many occasions because of lousy power company until Duke Energy took over. Have used for Hurricanes Charlie, Frances, Jean,...
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5.0
#1104116
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Shop said bad fuel valve stuck closed push rod fell off rocker .no warranty pay cash or pick it up said the tech jun2nd drop off its now aug 24 call generac 3 or 4 times got the run around all my other stuff works with that bad gas lol.my champion ran for 10 years wild...
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1.0
#1091893
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Five years ago I spent $3,400 -- plus $1,100 for Generac-certified installation -- for a Generac Centurion Series 13 KW generator for my home. I had the generator serviced faithfully each year by a Generac-certified technician. The generator was rarely used, except for...
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1.8
I didn't like
  • Defectively designed or manufactured generator
#1075452
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Generac Power Systems - Generace generator stopped after 2 days thru Irma

Generac Power Systems
#1105407
2.1
Details
Called my official Generac service and support in Delray beach but no feed back., and I have a yearly contract! ! Still waitng for feed back from APS.... NOTHING Gotta love there marketing jargon. Customer support and service is our number on Priority..... Ha haaaa what a joke.
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Generac Power Systems - Stock lots of candles

Generac Power Systems
#1053959
Generac 7000 in canada part from canadian distributor takes 3 weeks--a voltage regulator (capacitor) simple part which requires periodic replacement. 3 weeks none in stock must order from U.S. check out the other manufacturers if you want reliable power on your time table not Generac's. If you buy generac stock lots of candles!
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Generac Power Systems - Generac sucks

Generac Power Systems
#1047216
1.0
Details
I bought two BRAND NEW Generac portable generators. One for my parents and one for myself. My dads generator began leaking gas from the carburetor at 3hrs of run time. Mine wouldnt start at 10hrs of run time. Im buying a Cummins standby generator. I will never buy a Generac again!
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Generac Power Systems Iq2000 Generator Review

Generac Power Systems
#957696
1.5
Details
Bought a iq2000 for a camping trip,box said QUIET in big letters on box. WHICH IS A LIE! Long tory short have a Honda eb2400 witch a construction type generator with no idle control this generator run quieter than the generac. Don't buy a iq2000 generac!
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Purchased power washer in 8/14. Used is 6 times over the next 2 years. In 4/17 tried to use it to clean outside home. It blew up. Called customer service and it took them a week to respond to my numerous calls by telling me it needed to be seen by their agent. It took...
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1.0
I didn't like
  • Customer service
#1060123
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I submitted my rebate in January, 2017 I waited til end of March, 2017 never received rebate. Called customer service I told that it was never received that I should re-submit it. I re-submitted it along with a receipt as required. It is now May 22,2017 and I still...
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#1050561
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Contacted Generac many times with no satisfaction. The store that it was bought from will not assist. Over $950 was spent on this and it does not start. Disgusted with this product and been told that it was not a good product. 1 Generac dealer does not work on...
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#1036727
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My 17kw stand by generator failed at 5 years. It had very minimal use. Only used with a power outage. Now it quit working. Had a company look at it that is Generac certified and over $400 later which was a scam I have a pile of junk that is too big to be a paper...
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Anonymous
Bill Shafer

Generac is NOT a Kohler product.

Anonymous
Anonymous

I understand the Generac is a Kohler product.

1.0
I didn't like
  • That it is junk
  • Staff
  • Service or product reliability
#1027899
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I bought a new in box model GP8000E and upon getting it home the battery was leaking acid all over everything and the oil fill plug was stripped. Five weeks later I finally get the parts from Generac after hearing "We'll send it right out" more than once. Finally get...
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#1027583
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I bought a 32KW generator because of the name in 2010. I anticipated a top of the line product. The remote monitor failed within the first year. I then had a board replaced in April 2016 to the tune of $1900. Six months later (with only the weekly tests as use of the...
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Anonymous
kevin campanirio

i got one of those generac generators paid 700 hundred for it motor no good after 28 hours had a place look at it for 150 thay said motor no good anymore generac said cant do ...

2.2
Eagle, Wisconsin
I didn't like
  • Employee attitude
  • Attempts to talk about something other than my problem
  • Lack of response
#1003863
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never got ext warranty, no help generac, poor run company . can't get answer, sent paper, they can't find it, says i did not mail to correct address. wake up general. had order early so i could get the 10 year warranty. no luck with them since aug of 2016. call in nov....
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Anonymous
Anonymous

They are trying to pull the same thing on me. Their promo said "buy a 11kw-22kw" generator... now they claim my model that I purchased isn't covered. Oh guess it is in fine pr...

2.8
#998593
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