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Have contacted power eqip people and generac people since oct 8 th about my bad ats that came with 60 hz generator.Everyone says I'll call- I'll check- see what I can do and nothing happens.I did as they asked-took to local authorized dealer and they leave them in the...
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#1135922
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My Generac standby generator failed within a year of use and unfortunately, due to issues with the installation of the unit, I was unable to have the repairs done while it was under its 3-year warranty. I had to have the unit reinstalled (which I realize is not...
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1.0
#1127565
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We have a full house Generac, 60 KW generator which was installed in 2011 and serviced by a authorized Generac dealer on a quarterly basis since installed. We have replaced the flex plate 3 times since the generator was installed. We are told by Generac authorized...
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1.0
I liked
  • Refusal to stand behind product
#1120807
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Generac Power Systems - Bad design of power Stators of portable generators

Generac Power Systems
#1121626
I see a lot of generator stator winding burned. Need to know why these stators fail. Why the circuit breakers does not trip.
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Generac Power Systems - Generace generator stopped after 2 days thru Irma

Generac Power Systems
#1105407
2.1
Details
Called my official Generac service and support in Delray beach but no feed back., and I have a yearly contract! ! Still waitng for feed back from APS.... NOTHING Gotta love there marketing jargon. Customer support and service is our number on Priority..... Ha haaaa what a joke.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
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Generac Power Systems - Stock lots of candles

Generac Power Systems
#1053959
Generac 7000 in canada part from canadian distributor takes 3 weeks--a voltage regulator (capacitor) simple part which requires periodic replacement. 3 weeks none in stock must order from U.S. check out the other manufacturers if you want reliable power on your time table not Generac's. If you buy generac stock lots of candles!
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Generac Power Systems - Generac sucks

Generac Power Systems
#1047216
1.0
Details
I bought two BRAND NEW Generac portable generators. One for my parents and one for myself. My dads generator began leaking gas from the carburetor at 3hrs of run time. Mine wouldnt start at 10hrs of run time. Im buying a Cummins standby generator. I will never buy a Generac again!
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Sorry to hear that so many people have had lousy experiences with their Generac. We haven't. Bought in 1999 because of Y2K scare. Have used on many occasions because of lousy power company until Duke Energy took over. Have used for Hurricanes Charlie, Frances, Jean,...
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5.0
#1104116
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Shop said bad fuel valve stuck closed push rod fell off rocker .no warranty pay cash or pick it up said the tech jun2nd drop off its now aug 24 call generac 3 or 4 times got the run around all my other stuff works with that bad gas lol.my champion ran for 10 years wild...
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1.0
#1091893
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Five years ago I spent $3,400 -- plus $1,100 for Generac-certified installation -- for a Generac Centurion Series 13 KW generator for my home. I had the generator serviced faithfully each year by a Generac-certified technician. The generator was rarely used, except for...
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1.8
I didn't like
  • Defectively designed or manufactured generator
#1075452
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Purchased power washer in 8/14. Used is 6 times over the next 2 years. In 4/17 tried to use it to clean outside home. It blew up. Called customer service and it took them a week to respond to my numerous calls by telling me it needed to be seen by their agent. It took...
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1.0
I didn't like
  • Customer service
#1060123
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I submitted my rebate in January, 2017 I waited til end of March, 2017 never received rebate. Called customer service I told that it was never received that I should re-submit it. I re-submitted it along with a receipt as required. It is now May 22,2017 and I still...
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#1050561
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Contacted Generac many times with no satisfaction. The store that it was bought from will not assist. Over $950 was spent on this and it does not start. Disgusted with this product and been told that it was not a good product. 1 Generac dealer does not work on...
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#1036727
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My 17kw stand by generator failed at 5 years. It had very minimal use. Only used with a power outage. Now it quit working. Had a company look at it that is Generac certified and over $400 later which was a scam I have a pile of junk that is too big to be a paper...
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Anonymous
Bill Shafer

Generac is NOT a Kohler product.

Anonymous
Anonymous

I understand the Generac is a Kohler product.

1.0
I didn't like
  • Service or product reliability
  • Staff
  • That it is junk
#1027899
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