Had my generator serviced as per the contract by the installer in Feb.March snowstorm here i Rochester NY and the engine is done.
It bent pushrods and BROKE the rocker arms.Remember only 72 hours of running time. So much for the greeting when you call about countless hours of peace of mind with a backup generator.After a week they decided to furnish a new engine, I had to pay to remove old one and reinstall the new one. I was not happy with that at all.
They were just saying we understand but we all know that is just a canned response more corporate america BS.Now I have to pay again to have it installed or else my investment is completley gone NOT HAPPY.
Monetary Loss: $2000.