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Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Serviced every season by generator company and one early morning after running about 4 hours it exploded it blew the push rod right out the side of the engine I also have pictures and video so whatever you do don’t buy one, they say you get what you pay for so don’t...
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1.0
I didn't like
  • Generator exploding
#1139588
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Generac Power Systems - Generac GP17500 Failures.....Junkerac?
Generac Power Systems - Generac GP17500 Failures.....Junkerac?
Generac Power Systems - Generac GP17500 Failures.....Junkerac?
Generac Power Systems - Generac GP17500 Failures.....Junkerac?
Generac Power Systems - Generac GP17500 Failures.....Junkerac?
Bought 5 GP17500E generators in the spring of 2016 to run welders on a construction project. The failures keep coming. Have had 3 seize exhaust valves causing major engine damage. One had a coil go out. One had a connector come loose to the anti-diesel solenoid...
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Anonymous
Anonymous

To the idiots that commented below, any manufacturer is going to tell you to take it to a service dealer because they cannot determine what is wrong with your product from the...

LF2016
Anonymous

Generac won't reply, especially with anyone who has authority to assist (financially or technically). Their customer service should be a recording directing you to take the u...

1.0
I didn't like
  • Dealer not happy with product
  • Will not support dealer
  • Will not deal with consumer
#887536
Reply to reviews
Just purchase a Generac IS 2000 portable generator, although used only has less the 2 hours run time. unit had been setting and gas not drained. took the carb off to clean it, easy enough. Generac REFUSES to supply any type of drawing or adjustment information. They...
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1.2
I liked
  • Generator itself
I didn't like
  • Company does not care about customers
#1158108
Reply to reviews

Generac Power Systems - Bad design of power Stators of portable generators

Generac Power Systems
#1121626
I see a lot of generator stator winding burned. Need to know why these stators fail. Why the circuit breakers does not trip.
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Generac Power Systems - Generace generator stopped after 2 days thru Irma

Generac Power Systems
#1105407
2.1
Details
Called my official Generac service and support in Delray beach but no feed back., and I have a yearly contract! ! Still waitng for feed back from APS.... NOTHING Gotta love there marketing jargon. Customer support and service is our number on Priority..... Ha haaaa what a joke.
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
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Generac Power Systems - Stock lots of candles

Generac Power Systems
#1053959
Generac 7000 in canada part from canadian distributor takes 3 weeks--a voltage regulator (capacitor) simple part which requires periodic replacement. 3 weeks none in stock must order from U.S. check out the other manufacturers if you want reliable power on your time table not Generac's. If you buy generac stock lots of candles!
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Generac Power Systems - Generac sucks

Generac Power Systems
#1047216
1.0
Details
I bought two BRAND NEW Generac portable generators. One for my parents and one for myself. My dads generator began leaking gas from the carburetor at 3hrs of run time. Mine wouldnt start at 10hrs of run time. Im buying a Cummins standby generator. I will never buy a Generac again!
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Price Affordability
Product or Service Quality
Reliability
Value for money
I have a Generac generator for my part time home in Vermont. It has been maintained by service technicians approved by Generac but still will not start automatically. The service techs worked closely with Generac to rectify the situation but with no success. Every...
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1.0
I didn't like
  • Are useless
#1147681
Reply to reviews
Five years ago I spent $3,400 -- plus $1,100 for Generac-certified installation -- for a Generac Centurion Series 13 KW generator for my home. I had the generator serviced faithfully each year by a Generac-certified technician. The generator was rarely used, except for...
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1.8
I didn't like
  • Defectively designed or manufactured generator
#1075452
Reply to reviews
Sorry to hear that so many people have had lousy experiences with their Generac. We haven't. Bought in 1999 because of Y2K scare. Have used on many occasions because of lousy power company until Duke Energy took over. Have used for Hurricanes Charlie, Frances, Jean,...
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5.0
#1104116
Reply to reviews
Have contacted power eqip people and generac people since oct 8 th about my bad ats that came with 60 hz generator.Everyone says I'll call- I'll check- see what I can do and nothing happens.I did as they asked-took to local authorized dealer and they leave them in the...
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#1135922
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We have a full house Generac, 60 KW generator which was installed in 2011 and serviced by a authorized Generac dealer on a quarterly basis since installed. We have replaced the flex plate 3 times since the generator was installed. We are told by Generac authorized...
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1.0
I liked
  • Refusal to stand behind product
#1120807
Reply to reviews
My Generac standby generator failed within a year of use and unfortunately, due to issues with the installation of the unit, I was unable to have the repairs done while it was under its 3-year warranty. I had to have the unit reinstalled (which I realize is not...
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1.0
#1127565
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Contact Generac Power Systems

Mailing Address:
Generac Power Systems
S45 W29290 Hwy. 59
Waukesha, WI 53189
US
Phone:
(888) 436-3722
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My 17kw stand by generator failed at 5 years. It had very minimal use. Only used with a power outage. Now it quit working. Had a company look at it that is Generac certified and over $400 later which was a scam I have a pile of junk that is too big to be a paper...
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Anonymous
Bill Shafer

Generac is NOT a Kohler product.

Anonymous
Anonymous

I understand the Generac is a Kohler product.

1.0
I didn't like
  • That it is junk
  • Service or product reliability
  • Staff
#1027899
Reply to reviews