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I have a Generac generator for my part time home in Vermont. It has been maintained by service technicians approved by Generac but still will not start automatically. The service techs worked closely with Generac to rectify the situation but with no success. Every...
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1.0
I didn't like
  • Are useless
#1147681
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Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Generac Power Systems - Don’t buy one major malfunction serviced regularly still exploded
Serviced every season by generator company and one early morning after running about 4 hours it exploded it blew the push rod right out the side of the engine I also have pictures and video so whatever you do don’t buy one, they say you get what you pay for so don’t...
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1.0
I didn't like
  • Generator exploding
#1139588
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Have contacted power eqip people and generac people since oct 8 th about my bad ats that came with 60 hz generator.Everyone says I'll call- I'll check- see what I can do and nothing happens.I did as they asked-took to local authorized dealer and they leave them in the...
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#1135922
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My Generac standby generator failed within a year of use and unfortunately, due to issues with the installation of the unit, I was unable to have the repairs done while it was under its 3-year warranty. I had to have the unit reinstalled (which I realize is not...
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1.0
#1127565
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Generac Power Systems - Bad design of power Stators of portable generators

I see a lot of generator stator winding burned. Need to know why these stators fail. Why the circuit breakers does not trip.
#1121626
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We have a full house Generac, 60 KW generator which was installed in 2011 and serviced by a authorized Generac dealer on a quarterly basis since installed. We have replaced the flex plate 3 times since the generator was installed. We are told by Generac authorized...
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1.0
I liked
  • Refusal to stand behind product
#1120807
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Generac Power Systems - Generace generator stopped after 2 days thru Irma

Called my official Generac service and support in Delray beach but no feed back., and I have a yearly contract! ! Still waitng for feed back from APS.... NOTHING Gotta love there marketing jargon. Customer support and service is our number on Priority..... Ha haaaa what a joke.
2.1
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1105407
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Sorry to hear that so many people have had lousy experiences with their Generac. We haven't. Bought in 1999 because of Y2K scare. Have used on many occasions because of lousy power company until Duke Energy took over. Have used for Hurricanes Charlie, Frances, Jean,...
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Anonymous
Samantha.Coast

Written by a Generac employee?!

5.0
#1104116
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Shop said bad fuel valve stuck closed push rod fell off rocker .no warranty pay cash or pick it up said the tech jun2nd drop off its now aug 24 call generac 3 or 4 times got the run around all my other stuff works with that bad gas lol.my champion ran for 10 years wild...
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1.0
#1091893
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Five years ago I spent $3,400 -- plus $1,100 for Generac-certified installation -- for a Generac Centurion Series 13 KW generator for my home. I had the generator serviced faithfully each year by a Generac-certified technician. The generator was rarely used, except for...
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Anonymous
James Gentry

Very similar problem and results. Generac = JUNKJim Gentry

1.8
I didn't like
  • Defectively designed or manufactured generator
#1075452
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