Hinckley, Ohio
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1 comment

defective control board on 20kw.2.5 years old.with maybe 23hr.of run time.

do to electric failure.had to pay $155.00 to have tech. run test on unit to confirm board was bad. generac has a problem with the control boards.the board should have been recalled and replaced.

customer should not have to pay for there defective part problem.tech.could smell burnt board but had to spend 1.5 hrs trying to convince the company it was the control board.when I questioned the charge for diagnosing the defective part he said it was company policy.this is second problem in 2.5 years of ownig this generator

Monetary Loss: $155.

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Anonymous
Matawan, New Jersey, United States #621279

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it fail during maintenance, or when needed during a disaster, want power

when you need it and are upset that you wasted $1000s on a defective ---CALL ME 908-902-8235! PAULA THEY ARE MAKING NEW MODEL TO REPLACE THE CRUMMY ONE WE BOUGHT...

Generac generator you should email Eppsteiner & Fiorica or speak with an

attorney by calling us at 800-261-6507. Eppsteiner & Fiorica does not

charge for its initial consultation regarding Generac power generator

malfunctions.

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faulty or not, you should act now and call Stuart Eppsteiner of

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. Call today before it’s too late

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