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Bought new 5 years ago. The battery was bad from the start and Generac said to call the dealer and the dealer said to call Generac. I started it by hand and it was easy to crank so I didn't replace the battery but, it left a bad feeling. I ran it every month for 5...
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1.0
I didn't like
  • Service life
  • Reliability
  • Customer service
#1351486
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Generac Power Systems - Simple discontinued alternator creates giant paperweight.
I own a Generac 43735 40-45kw home standby generator. Actually 5 total Generac liquid cooled generators for 14 years, all meticulously maintained and running perfect until 3 months ago that alternator part # 0A1232 went down. It is specific to Generac and was...
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#1331092
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I typically don't write reviews, but in this case I am writing a review to warn others about this product so hopefully you can save yourself the trouble we have gone through with the Generac GP2200i generators. We purchased two of these and the parallel kit from our...
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#1322726
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I hired A PLUS CONTRACTING SOUTH SHORE,KY to repair my 8kw generator.They installed a new cylander head and removed the linkage from the internal gov.shaft.Finally got the engine to start then while running twisted gov shaft and it screamed very loud.They finally left...
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3.3
I liked
  • Accurate from chillicothe oh -- very professional--
I didn't like
  • Plus contracting south shore ky
#1313058
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Generac Power Systems - brass slip rings

my generac whole house generator brass rings gets carbon buildup reducing voltage after cleaning it runs fine the problem is after 4 to 6 weeks of 12 minute running it gets dirty again and reduces voltage I cant figure out why this happens thanks
#1319191
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I was thinking about a whole house generator but after reading the reviews, I will pass on generac. The last thing Im gonna do is have a rude person on the other end of my phone after I have paid allot of money for a product. It seems upper management needs to re...
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1.0
Whitewater, Wisconsin
I didn't like
  • Customer service from amamnda olivera and jane roberts
#1309136
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I purchased a 22k generac generator to replace a 12 year old 16k Unit. 16k ran fine, got talked into upgrading. was installed May 15th on July 12th power went out. Unit ran for 47 minutes then shut down. overvoltage warning. 2.5 hours total time on Generator....
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Anonymous
Scott

14 Days without a working standby generator that I Paid 6500.00 for. Type your message here Aaron.Jagdfeld@generac.com CEO no response from Him.

#1306836
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Contacted Generac for information on exciting the generator field. Customer support told me my Generac was out of warranty and no customer support would be giving. I needed to contact one of the Generac approved vendors for any information or parts because they have no...
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Anonymous
Mike

Thanks for info. I am researching generators at this time.

#1302617
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12 kw Generac backup generator ran for several hours during a utility power outage. While generator was running a surge protected power strip, powering computers, burned out. Never heard of anything like that before. After utility power was restored, several...
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#1302097
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Whole house 11kw generator serviced 3 weeks before problem. Had a factory hose clamp blow off draining oil and causing low oil failure. Had a authorized service technician come out and they replaced clamp and oil. When I called generac to see if it was covered by...
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#1293236
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